Hello Peru Tours
ausangate mountain cusco

Privacy Policy

The present Privacy Policy establishes the terms in which Hello Perú Tours uses and protects the information that is provided by its users at the moment of using its website. www.helloperutours.com. Hello, Perú Tours this company is committed to the security of the data of its users. When we ask you to fill in the fields of personal information with which you can be identified, we do it assuring that it will only be used in accordance with the terms of this document.
Hello, Peru Tours is committed to the security of the data collected from visitors to our website, Hello Peru Tours is a travel and tourism agency. With Ruc N° 20607515949 (Unique Taxpayer Registration Number) owned by Hello Peru Tours SRL. Also registered in the Ministry of Foreign Trade and Tourism of Peru, as well as in the Regional Directorate of Tourism in Cusco; with registration N°101-2021-GR/GERCETUR-SGFC, with operating license N° 001156 with the address of Luis Vallejos Santoni P -3 Huancaro of the district of Santiago City of Cusco. With email address Info@helloperutours.com, phone +51950798064 fixed 084 263194
This Privacy Policy may change over time or be updated so we recommend and emphasize that you continually review this page to ensure that you agree to such changes.

Information that is collected:
Our website may collect personal information, for example, Name, contact information such as your email address, and demographic information. Also, when necessary, specific information may be required to process a reservation or purchase a tour package. In the case of data collected by other platforms such as Facebook, Instagram, and other social networks, the data will collect the requested information.

Use of the information collected:
To book a tour package or tour alone, will be requested data such as Full name, Nationality, and Identity Card or Passport. En case of confirmation of the purchase of the tour package via Email will be requested other data such as a photo of your passport and travel dates and other relevant data for the agency and for the trip, this is necessary for the purchase of some tickets or reservations that includes the purchase package or tours.

Our website uses the information in order to provide the best possible service, particularly to keep a record of users.

We may periodically send emails through our site with special offers, new products, and other advertising information that we consider relevant to you or that may provide some benefit to you, these emails will be sent to the address you provide and can be canceled at any time when you wish.

Hello Peru Tours is highly committed to complying with the commitment to keep your information safe. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

Purposes:
Hello Peru Tours, requests personal data for the following purposes.

1.- To contact the user through email in relation to communicating, with topics related to the tours or tour packages that Hello Peru Tours sells, such as promotion of tour packages, sales policies, travel tips, travel information of the place, etc.

2.- Contact the customer by phone calls, WhatsApp, or email to manage the contracted tourist services, or attend to the requests or requests that each user made by the different platforms.

3.- The website may use cookies

4.- For the development and execution of a travel package and the hiring of our suppliers in the tours involved, in order to attend and resolve any request or other queries.

Term Of Data Retention:
The data will be kept for as long as you maintain a relationship with the company either by the purchase of some of the services that Hello Peru Tours offers or that is legally established.

Cookies:
A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer, by accepting this file is created and the cookie is then used to have information regarding web traffic and also facilitates future visits to a recurring website. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on its website.

Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help provide a better service from websites, they do not give access to information about your computer or you unless you choose to provide it directly. You can accept or deny the use of cookies, however, most browsers automatically accept cookies as it serves to have a better web service. You can also change the settings on your computer to decline cookies.

Links to Third Parties:
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our site, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or data protection of those other third-party sites. Those sites are subject to their own privacy policies and we recommend that you check with them to confirm that you agree with them.

Control of your personal information:
At any time you may restrict the collection or use of personal information that is provided to our website. Whenever you are asked to fill out a form, such as a user registration form, you can check or uncheck the option to receive information by e-mail. In case you have checked the option to receive our newsletter or advertising you can cancel it at any time.

This company will not sell, transfer or distribute the personal information that is collected without your consent unless required by a judge with a court order.

Hello Peru Tours reserves the right to change the terms of this Privacy Policy at any time.